Order Processing

All orders are processed within 24 hours (Monday–Friday, excluding public holidays).
You will receive a shipping confirmation email as soon as your order is on its way.

Shipping

Germany

7 EUR
Delivery time: 1–2 working days
Carriers: DHL Standard, UPS

Austria, Czech Republic, Belgium, Luxembourg, Netherlands, Poland

8 EUR
Delivery time: 2–4 working days
Carrier: UPS Standard

Spain, France, Portugal, Slovenia, Slovakia, Estonia, Finland, Greece, Ireland, Italy, Lithuania, Latvia

10–12 EUR
Delivery time: 2–4 working days
Carrier: UPS Standard

United Kingdom

20 EUR
Delivery time: 5–6 working days
Carrier: DPD

Please note:
Customs duties, import taxes and handling fees may apply. These charges are the responsibility of the customer.

United States

40 EUR
Delivery time: 5–6 working days
Carrier: FedEx

Please note:
Customs duties, import taxes and handling fees may apply. These charges are the responsibility of the customer.

Returns

We hope you love your ROIBO piece, but if you wish to return an item, you have 14 days from the delivery date to do so.

• Items must be unworn, in their original condition, and in original packaging.

• The customer is responsible for the return shipping costs.

• Once we receive and inspect your return, your refund will be processed within 7–10 days.

To initiate a return, please contact us at info@roibo.co with your order number.